Privacy Policy

Last Updated: March 28, 2026

Elite Telecommunications (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including our SMS/text messaging program.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address that you voluntarily provide to us.
  • SMS Consent Information: Records of your opt-in consent to receive text messages, including the date, time, and method of consent.
  • Usage Data: Information about how you interact with our messages, such as delivery and read receipts.
  • Device Information: Mobile carrier name and device type, to the extent this information is provided by your carrier when you send or receive messages.

How We Use Your Information

We use the information we collect for the following purposes:

  • To send you SMS/text messages that you have opted in to receive, including promotional messages, alerts, and transactional notifications.
  • To respond to your inquiries and provide customer support.
  • To manage and improve our messaging program.
  • To comply with legal obligations and enforce our terms.

SMS/Text Messaging Privacy

We do not share, sell, rent, or disclose your mobile phone number, opt-in data, or any personal information collected through our SMS/text messaging program with third parties or affiliates for their marketing or promotional purposes.

We may share information with third-party service providers who assist us in delivering text messages (such as our messaging platform provider), but only to the extent necessary to operate our messaging services. These service providers are contractually obligated to protect your information and may not use it for any other purpose.

Consent and Opt-Out

By opting in to our SMS/text messaging program, you consent to receive recurring text messages from us at the phone number you provided. You can opt out at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive text messages from us unless you opt in again.

For help, reply HELP to any message or contact us at info@elitecallcenters.com.

Message Frequency and Charges

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier plan. We are not responsible for any charges from your carrier.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information, including your phone number and consent records, for as long as you are subscribed to our messaging program and for a reasonable period thereafter to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

Children’s Privacy

Our SMS messaging program is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Elite Telecommunications
Email: info@elitecallcenters.com
Address: 710 E Zack Street, Tampa, Florida 33610